This toolkit, built from feedback from WiLAT members in 23 countries/cities and online searching for practices, is a practical checklist for policymakers and transport operators to check each item and see what they already have and what they can improve for a gender-friendly transport system.

How to Use the Toolkit

Aim of this product

• Provide a diagnostic and planning tool for cities and operators
• Identify existing conditions and highlight potential measures for future deployment
• Practices are drawn from international experiences and WiLAT member feedback

Definitions

Who we mean by "women":

• Female passengers across ages, life stages, caregiving roles, and abilities.
• We acknowledge that experiences vary across place and cultural contexts.

What we mean by "women-friendly public transport":

• Feel safe from harassment, assault, and intimidation.
• Have access to facilities that support caregiving responsibilities (e.g., family toilets, stroller space, nursing rooms).
• Can obtain reliable information (apps, signage, hotlines) to plan and travel confidently.
• Are visible and represented — as staff, drivers, or security personnel — contributing to a supportive environment.
• Benefit from affordable and accessible options that reduce travel barriers.

Announcement points

• The toolkit is not a prescriptive checklist. It does not mean that every item must be in place for a system to be considered women-friendly.
• Instead, it serves as a diagnostic and planning tool: to review what conditions already exist and identify what measures may be suitable for future deployment.
• The practices are drawn from international experiences, but women's travel patterns, responsibilities, and safety concerns vary widely across cultures and regions.
• Infrastructure, resources, and institutional capacity also differ between cities; measures should therefore be applied flexibly and sensitively.
• The goal is to inspire adaptation, not to impose a uniform model. Local chapters can prioritize according to their own needs and feasibility.
• Illustration photos in this toolkit are generated by large language models (LLMs) to avoid copyright issues. They are only for illustration purposes and may not always be factually or contextually correct.
• This toolkit is a living reference. It will evolve as more experiences, data, and local insights are collected.
• To improve and expand the toolkit with useful cases, we welcome members to share their experiences and submit feedback (with photos if applicable). These contributions will help refine the toolkit and strengthen its global relevance.

Privacy notification

• All survey data will be anonymized and aggregated
• No individual responses will be disclosed to the public

It covers ten types of transport:

• 1. Bus
• 2. Metro/Subway
• 3. Mini-Bus
• 4. Ferry
• 5. Taxi/Ride-Hailing
• 6. Intercity Bus/Coach
• 7. Intercity Train
• 8. Intercity Ferry
• 9. Airplane
• 10. Others (please specify)